At Nexnap, we are committed to delivering your gaming essentials promptly and securely. Please review our Shipping Policy for details on how we handle your orders.

1. Processing Time

• Orders are typically processed within [1-3 business days] after payment is confirmed.
• Processing times may vary during holidays or promotional periods.

2. Shipping Methods and Delivery Times

• We offer various shipping options to meet your needs, including standard and expedited delivery.
• Estimated delivery times are as follows:
  • Standard Shipping: [5-10 business days]
  • Expedited Shipping: [2-5 business days]
• Delivery times may vary based on your location and selected shipping method.

3. Shipping Fees

• Shipping fees are calculated at checkout based on your order’s weight, dimensions, and destination.
• Free shipping may be available for orders exceeding a specified amount.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. You can use the provided tracking number to monitor your shipment’s status.

5. International Shipping

• We ship worldwide, but some regions may have restrictions.
• International customers are responsible for any customs duties, taxes, or import fees.

6. Undelivered or Lost Packages

If your package does not arrive within the estimated timeframe, please contact our customer support team. We will work with the carrier to resolve the issue promptly.

7. Shipping Address

• Please ensure the accuracy of your shipping address during checkout.
• Nexnap is not responsible for delays or losses caused by incorrect or incomplete addresses.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within [7 days] of delivery. Provide photos and details for a swift resolution.